Privacy policy 

Who is the data controller?

  • The data controller is: Juan Manuel Abellán Contreras
  • ID number:
  • Postal address: C/ Hontana 18 3º B Cieza (Murcia)
  • Email: contacto@siyasagrantrail.es 

What type of data do we process?

Depending on the products, services, or functionalities you want to enjoy at any given time, we will need to process different types of data. In general, these data may include:

  • Your identifying information (e.g., your name, surname, language, country from which you interact with us, contact details, etc.)
  • Connection, geolocation, and browsing data (if you interact with us from a mobile device, for example).
  • Commercial information if you are subscribed to our newsletter.
  • Data about your preferences and interests.

 

Please note that when we ask you to provide your personal data to grant you access to a certain functionality or service on the website, we will mark some fields as mandatory, as they are data we need to provide you with the service or grant you access to the requested functionality.

Please be aware that if you decide not to provide us with that data, you may not be able to complete your user registration or enjoy those services or functionalities.

For what purpose do we process your personal data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  • To address the requests or inquiries you make through the various means available on our website.

We only process personal data that is strictly necessary to manage or resolve your request or inquiry.

  • Usability and quality analysis for the improvement of our services (Cookies)

If you access our platform, we inform you that we will process your browsing data for analytical and statistical purposes. This means we aim to understand how users interact with our platform in order to introduce improvements. Additionally, we may conduct actions and surveys to assess the satisfaction level of our customers and users and identify areas for improvement.

What is the legal basis for processing your data?

The legal basis for processing your personal data also depends on the purpose for which we process it. Thus, we have different legal bases for the following purposes:

  • Information request inquiries.

The legal basis for processing your data is your informed consent to respond to the inquiries raised through the website, which implies the acceptance of these conditions by the data subject.

  • Usability and quality analysis (Cookies)

User consent for the implementation of cookies.

How long will we keep your data?

Information request inquiries.

We will process your data for as long as necessary to address your request or inquiry and then for a period of 1 year.

Will we share your data with third parties?

To fulfill the purposes indicated in this Privacy Policy, it is necessary for us to grant access to your personal data to third parties who provide support in the services we offer. These may include:

  • Service providers who facilitate the provision of the corresponding service and connect requesters with service providers.
  • Technology service providers.

What are your rights when you provide us with your data?

We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights.

You can exercise your rights free of charge by sending us an email to our address [COMPANY], simply indicating the reason for your request and the right you wish to exercise.

If necessary to identify you, we may ask you to provide a copy of an identity document. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

Request access to your personal data that we hold.

Request us to rectify any data that we already have. Please note that by actively providing us with your personal data through any means, you guarantee that it is true and accurate, and you commit to notify us of any changes or modifications to it.

Request us to delete your data to the extent that it is no longer necessary for the purposes for which we need to process it, as we have previously informed you, or when we no longer have a legitimate basis for doing so.

Request us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it. If you have provided us with your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.

Furthermore, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.

Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at https://www.agpd.es/portalwebAGPD/index-ides-idphp.php.

Changes to the Privacy Policy

We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do so, we will notify you through various channels via the Platform, or even communicate it to your email address when the change in question is significant to your privacy, so that you can review the changes, assess them, and, if necessary, object or unsubscribe from any service or functionality.

INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us, and, in certain cases, show you advertising based on your browsing habits. Please read our Cookie Policy to learn in more detail about the cookies and similar devices we use, their purpose, and other relevant information.

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